Contact Us

Here at Queen Persona we welcome any comments, questions, or suggestions from our customers/potential customers. Please fill out the contact form below and we will respond within 72 hours.

Queen Persona by Jessie LaQueenia LLC

P.O. Box 218

We want to ensure that we give our customers an excellent shopping experience. Please feel free to leave a review on any item that you have purchased from us so that we may continue to provide you with our best customer service

FREQUENTLY ASKED QUESTIONS (FAQ)

Do I have to pay with a credit card? Can I pay by personal check or money order?

Sorry, we do not accept personal checks or money orders. Please make your payments via approved bank check card or official credit card only.

Do you have a catalog?

What is the Wish List used for?

A wish list is used to save items that you like or want to purchase at a later time. This can also be used as a form of registry by allowing another member to view your wish list by looking under your user name. Perfect for a special occasion, birthday or Christmas list to share with your friends and family.

How can I track my package?

Once your order is placed you should receive a confirmation email within 72 hours. This email will contain your tracking number which can be looked up on www.usps.com

If you are a member with us and placed your order by using your membership, you can log in by clicking the Account Info link in the shopping cart section. Log in and your order history will appear including tracking numbers.

Is your site secure? Why do I not see the security lock symbol?

Yes, shopping at websites powered by Bold Fashion Solutions is safe. Every credit card purchase you make at a website powered by Bold Fashion Solutions is backed by the Bold Fashion Solutions - Safe Shopping Guarantee.

We guarantee that every transaction you make at a website powered by Bold Fashion Solutions will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at a website powered by Bold Fashion Solutions.

Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Websites powered by Bold Fashion Solutions are registered members of VeriSign, the leading provider of Internet trust services - including authentication, validation and payment.

The security lock symbol appears only at the credit card entry stage of the checkout process.

For all order processing, exchange/returns, and shipping/handling questions please refer to the respective tab.